a.k.a How to lose a customer and evangelist with one move.
Now I’ve been very keen on Windows Home Server – it’s been the thing that’s made me “happy” most in computing terms – I got my RTM copy some time ago, and I’ve been more than happy up until about 3 minutes ago – I would have recommended it to anyone, and did to several friends. Now, however, I’m NOT HAPPY AT ALL.
We’ll start at the beginning, I have a couple of PC’s / laptops floating around the house, and they’re all running Vista. So far so good…. I got WHS and set it up to backup everything each night and had some other stuff synced to the shared folders using Foldershare all in all I was very happy. I had some issues with the 500Gb Disks I was using in external USB caddies for additional storage and had set them back for replacement a couple of times due to mechanical failures (read: load clunking noise and no data) but I thought I was past that. (I’ll do a rant about the disks another day when I’m not quite so upset)
I was getting an occasional error with one disk “disappearing” but a reboot of the caddy and the server seemed to resolve it each time. I wasn’t too concerned…..
Then the hard disk in my Primary PC started playing up – the odd funny noise, and the infrequent hang became more frequent…. so I ordered a replacement disk and loaded up my restore CD – all fine so far, I booted and it found everything and so I kicked off my restore. It failed part way through as the disappearing disk went walkies….. no problems – I had sufficient spare disk space to remove the disk from the storage pool and then do the restore.
Now at this point I think it’s prudent to mention that this PC was the one with the PST files for both my Outlook and my Wife’s primary mail account…. (approximately 4.5 years of mail for her and more like 6-7 for me) everything else was backed up elsewhere… just not these files as WHS had them covered….. can you see where this is heading yet?
SO I start the removal process and I’m informed that all I will lose is the duplication of a couple of folders – all my Data and Backups will be safe. Lovely, so get on with removing the disk please…..
24 hours later when the removal process finishes, I unplug the offending disk and reboot the server to ensure that all is as it should be. When I reboot, I check the server storage screen in the WHS console and this is what I saw:
Hopefully you can see that there’s a lack of BACKUPS in the pie chart….
I did some digging through the event logs and found this really helpful message:
Great….. so my data is gone and my wife is likely to send my balls the same way when she finds out…. Thanks for fuck-all Microsoft!
If there’s anyone from the WHS team that is reading this and has any ideas – I’m open to suggestions – please leave a comment….. or better still get in touch – slimboyfat (at) gmail (dot) com I’d love to hear from you! In the meantime, I’m going to leave my server switched off to ensure that nothing “bad” happens to the data still on there, and look at other backup solutions…..