{"id":67,"date":"2006-12-28T16:15:10","date_gmt":"2006-12-28T15:15:10","guid":{"rendered":"http:\/\/www.Tuazon.co.uk\/blog\/index.php\/2006\/12\/28\/back-from-oblivion\/"},"modified":"2006-12-28T16:15:10","modified_gmt":"2006-12-28T15:15:10","slug":"back-from-oblivion","status":"publish","type":"post","link":"https:\/\/www.tuazon.co.uk\/blog\/2006\/12\/28\/back-from-oblivion\/","title":{"rendered":"Back from oblivion&#8230;."},"content":{"rendered":"<p>\u00c2\u00a0<\/p>\n<p>As I hinted at <a title=\"Free addresses?\" href=\"http:\/\/www.tuazon.co.uk\/blog\/index.php\/2006\/07\/18\/free-e-mail-addresses\/\" target=\"_blank\">here<\/a>, I&#8217;ve been working on a mail related project&#8230;. Well it&#8217;s finally over and I&#8217;ve got some time to blog again&#8230; and it feels nice!<\/p>\n<p>It&#8217;s been a busy few months, and December has been double-long (60+ extra hours in the first fortnight!!) but it&#8217;s been worth it. The new mail platform for Manx.net is done. I have to pass much thanks on to the team at <a title=\"Excellent Mail Platform!\" href=\"http:\/\/www.mirapoint.com\/\">Mirapoint<\/a> here in the UK &#8211; they have been consummate professionals throughout the project and the positive feedback we&#8217;re getting now is proof that it&#8217;s been worth the effort.<\/p>\n<p>I was given the project early in the year (within a month of starting) and it was no small project either &#8211; webmail and POP3 \/ IMAP access for ~27000 people all of whom live within 1 hours drive of me! The existing platform was becoming increasingly flaky and customer complaints were growing by the day.<\/p>\n<p>There was no margin for error &#8211; the migration had to work and it had to work first time. As I mentioned living as I do, on the Isle of Man &#8211; no-one is more than an hour away by car &#8211; so the potential for\u00c2\u00a0&#8220;feedback&#8221; coming and biting me was very real\u00c2\u00a0and slightly terrifying.<\/p>\n<p>As it turned out, it all went very well, we had a few issues and I&#8217;m sure there&#8217;s a couple of our customers who might disagree with me, but all in all it was a very smooth changeover. I&#8217;d make a couple of suggestions to anyone who is considering a major platform change like this in future&#8230;..<\/p>\n<ul>\n<li>Ensure you make sure your password policies are the same &#8211; so if your old platform is not case sensitive &#8211; make sure your new one isn&#8217;t! This caused a bit of pain&#8230;..<\/li>\n<li>Make sure the rest of your infrastructure is ready to handle the increased load. A change like this makes a lot of people &#8220;test&#8221; the new system out &#8211; so make sure your call centre staff have been trained on the basics and that support services such as DNS are fully specced to handle the load.<\/li>\n<\/ul>\n<p>Over-all it was hard work but extremely rewarding &#8211; and not a fortnight I&#8217;d like to go through again any time soon \ud83d\ude42<\/p>\n<p>I&#8217;d just like to\u00c2\u00a0name a few people who deserve extra thanks for making it all\u00c2\u00a0go so well&#8230;. Tony, Kev, Steve, Dickie, Sarah\u00c2\u00a0&#8211; you all deserve medals &#8211; and the rest of you (you know who you are) &#8211; I couldn&#8217;t have\u00c2\u00a0done it without you!<\/p>\n<p>Finally &#8211; there&#8217;s one person who deserves thanks more than anyone &#8211; my wonderful wife Becs &#8211; without your patience and understanding I think I&#8217;d have gone mad!<\/p>\n<p>\u00c2\u00a0<\/p>\n<p>Right &#8211; back to normal service now &#8211; I&#8217;m promising myself that I&#8217;m going to blog more in 2007 &#8211; it won&#8217;t\u00c2\u00a0be hard\u00c2\u00a0to do more than 2006 &#8211; but I&#8217;m going to work on it&#8230;&#8230;\u00c2\u00a0\ud83d\ude09<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00c2\u00a0 As I hinted at here, I&#8217;ve been working on a mail related project&#8230;. Well it&#8217;s finally over and I&#8217;ve got some time to blog again&#8230; and it feels nice! It&#8217;s been a busy few months, and December has been &hellip; <a href=\"https:\/\/www.tuazon.co.uk\/blog\/2006\/12\/28\/back-from-oblivion\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[8,10],"tags":[],"class_list":["post-67","post","type-post","status-publish","format-standard","hentry","category-personal","category-tech"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p6ZBD-15","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/www.tuazon.co.uk\/blog\/wp-json\/wp\/v2\/posts\/67","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tuazon.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tuazon.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tuazon.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tuazon.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=67"}],"version-history":[{"count":0,"href":"https:\/\/www.tuazon.co.uk\/blog\/wp-json\/wp\/v2\/posts\/67\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tuazon.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=67"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tuazon.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=67"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tuazon.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=67"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}